Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

I wanted to recommend Michael’s Comfort Conditioning for any of your AC needs. Getting a 2nd opinion from him actually saved me $2600 today. What a blessing. The first company I called lied to me about several things and tried to sell me an entire new unit that I didn’t need. He is a Garland neighbor, and he was honest, prompt, professional, personable, and even kind to my curious and yappy dogs. I will use him for all of my air conditioning or heating needs from now on. I was very impressed. It’s rare nowadays to get this kind of honesty and customer service, he’s a keeper!

Susan Slagle
O'Banion

Honest as the day is long.

Sam Lalumia
sa

I would like to say how appreciative I am of Phillip Saragusa with Michael’s Comfort Conditioning. My heater had an elusive & pesky problem. Phillip was very responsive by text & worked to solve the intermittent problem. It is so nice to work with people who are honest & ethical, I would give them 6 stars if I could!

sarcar anderson

Listened to what I wanted and followed through at a very reasonable price. Worked well past normal working hours to get the job done.

Donald Shepard

I woke up at 3am today and noticed that the air coming from my vents was not as cool as it usually was, then went back to sleep. Later, when I woke up and got out of bed I checked my thermostat. It read 81 degrees, I keep my house between 76 & 78. I called my absolutely, amazing & wonderful AC repair person, Micheal, with Micheal’s Comfort Conditioning. He arrived (on a Sunday) within a couple of hours of me contacting him, changed the capacitor, Checked the Freon and was on his way. I am so grateful to have an HVAC company I can trust to do the work needed to get my HVAC working again, charge me a fair price and not try to sell me more work or equipment than I actually need. I highly recommend them

Samantha Jackson
Orchard Hills
DR

We called Michael’s Comfort on a Sunday morning after our AC went out the previous night. They responded and came out within 2 hours. Joe was our technician. He came out and diagnosed our problem, but he was unable to repair it because he had concerns about our wiring and advised us to contact an electrician. He did not charge us a service fee, nor would he accept a tip. We had an electrician come out and repair our electrical problems. We called Joe after the repairs were completed, expecting to be told we would have to schedule an appointment for the next day. Much to my surprise, he came back out within the hour. He repaired what he thought would correct our problem, but it turned out to be more than what he thought it was. He took the time to explain everything to my husband, and answered all of our questions. We decided to have our unit replaced. He came back out the next morning with a crew, and had our AC up and running. He even installed a new thermostat and a disconnect for our unit. My unit was close to 20 years old so I was not surprised it had to be replaced. I was surprised at how polite and professional Joe and his crew were. The fact that they were efficient and reasonably priced was a plus. I would definitely recommend them to anyone needing their AC serviced, maintained or replaced

Diana Reed

Michael is an amazing professional! We have used him for multiple houses, and he is so responsive and gives us incredible service. I highly recommend Michael and his company to make sure your HVAC system works right!

Catherine Dube

Just had my first HVAC maintenance service done by Phillip. Super friendly, showed up on time and reasonably priced. Will use again!

Michael Kawashima
JS

For over three generations, Michael’s Comfort Conditioning has been the ONLY HVAC company our family trusts, and for very good reason. From routine maintenance to brand-new installations, and even handling unexpected emergency repairs, they’ve consistently provided exceptional service across all our heating and cooling needs. What truly sets Michael’s Comfort Conditioning apart is their unwavering reliability, deep expertise, and a team of genuinely friendly technicians. They consistently go above and beyond expectations, demonstrating a level of trustworthiness that’s rare to find. We’ve always felt confident in their advice and the quality of their work. One experience that perfectly encapsulates their dedication was when my grandfather’s outside compressor unit was stolen for its copper in the middle of summer. It was a stressful situation, but Michael’s Comfort Conditioning was out the same day to assess the damage and had a new unit installed shortly thereafter. Their swift, compassionate response truly saved the day and reinforced our long-standing faith in them. We are incredibly grateful for the peace of mind Michael’s Comfort Conditioning has provided our family for decades. If you’re looking for an HVAC company you can absolutely trust with your home’s comfort, look no further. They are simply the best.

Jordan Smith
JT

I had to call later in day (early afternoon) due to loss of heat in household and LM on VM. Joe responded within 30” with call and came within 1.5 hrs to service. He was very professional & efficient. Fixed the problem with the thermostat & wiring betweeen it and the electric AC and gas heater. To do this he had to change position of thermostat and made its placement and function even easier than before. This is excellent for my 92 yo mother (whose house it actually is and I live with her), so it is a 62 yr old house. And it can be difficult for younger professionals to understand with the fire block in the wall, etc. Joe was great! And, the cost was so incredibly reasonable for the time he spent here. Would recommend them at any time for any needs. Superb service all around!!!!!

Julie Taylor